Privacy Policy
Hanumat Homes ("we", "us") runs Hanumat Homes. This policy explains what personal data we collect when you use this store, why, and the choices you have. It is written with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 in mind.
1. What we collect
- Details you give us: name, email, phone number, delivery and billing addresses, GST number (if you provide one), and the content of messages you send us.
- Order information: products bought, amounts, payment status and delivery status. We do not see or store your full card or UPI credentials; payments are handled by our payment partners.
- Technical data: IP address, browser and device information, and pages visited, collected through cookies and similar tools.
2. Why we use it
- To take, deliver and support your orders, including returns and refunds.
- To send order updates, invoices and service messages.
- To prevent fraud and keep the store secure.
- To meet legal, tax and accounting obligations.
- To improve the store. We send marketing messages only if you have agreed, and you can opt out at any time.
3. Cookies
We use cookies that are needed for the store to work (keeping you signed in and remembering your cart). You can block cookies in your browser, but parts of the store may stop working.
4. Who we share it with
We share data only as needed to serve you: payment providers, courier and logistics partners, email and messaging providers, and technology providers that host this store. They may use the data only for those purposes. We may also disclose data when the law requires it. We do not sell your personal data.
5. How long we keep it
We keep order and invoice records for as long as tax and company law require, and other data only as long as it is needed for the purposes above.
6. Security
We use reasonable safeguards, including encrypted connections and access controls. No system is completely secure, so please use a strong, unique password.
7. Your rights
You can ask us to show you the personal data we hold about you, correct it, or delete it where we are not required to keep it, and you can withdraw consent you have given. To do so, write to sourabhdhingra@gmail.com.
8. Children
This store is not meant for children. If you are under 18, please shop with a parent or guardian.
9. Grievance contact
For privacy questions or complaints, email sourabhdhingra@gmail.com or call 9958304454. Our address is D2C 602, Golf Links Residency, Sector 18B, Dwarka.
10. Changes
We may update this policy and will post the new version on this page.